Were you mis-sold a packaged bank account? You could be entitled to a refund.

What is a packaged bank account?

Packaged bank accounts are accounts that come with extras such as travel or phone insurance for a monthly fee. In theory, they are a good thing, but many people have found themselves unable to use the ‘perks’ that come with their accounts. If this sounds familiar to you, you could be entitled to compensation.

We know that claiming back your unfair packaged bank account charges can feel like a hassle but that’s why we’re here. We take on all the hard work so all you have to do is follow our simple three step process and let us do the rest. If you don’t have a claim, you won’t pay a penny – Our service is no win, no fee^ – however a fee will be payable if a case is not pursued at your request outside of the ‘cooling off’ period. Upon a successful claim our fee is 36% inclusive of VAT.

Why choose Banking Refunds?

Banking Refunds is part of Investor Compensation, a claims management company established in 2007 we have over a decade of experience in the claims industry. The team prides itself on providing excellent customer service and has helped thousands of people claim back unfair packaged bank account charges. We never cold call and won’t hound you with unwanted calls and texts – we’ll only contact you if we need information to further your complaint.

You do not need to use a claims management company to make your complaint to your bank, and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

COVID-19: Please note services, including the processing of correspondence and telephone services, may be impacted by the Covid-19 pandemic. Should you have any urgent queries, please e-mail us at [email protected]efunds.co.uk. Thank you for your understanding.

Start Your Enquiry

Why Choose Us

  • We Do Not Cold Call
  • We’ve claimed back over £430 Million For Our Customers
  • Average Customer Settlement of £1,251
  • Our largest Packaged Bank Account settlement is £6,411

Average settlement amount is based on offers received between Jan-19 and Feb-20. All amounts shown are before Tax is deducted (if applicable).

What our happy customers say

It's as simple as 1, 2, 3!
  • Step 1


    Give us a call or fill out the simple enquiry form and we’ll send you a claims pack.
  • Step 2


    Once you receive your pack, read it carefully, complete the forms and return it to us in the enclosed freepost envelope.
  • Step 3


    We’ll submit your claim to the bank. Our team will keep working hard to push your claim through as quickly as possible and reclaim any compensation you are entitled to.

Claim Back Mis-sold Packaged Bank Account Fees

Packaged bank accounts that have been identified as sometimes being mis-sold include

  • Barclays Additions
  • Barclays Advance
  • Barclays Gold Account
  • Barclays Premier Account
  • Natwest Advantage Gold
  • Natwest Gold Account
  • Natwest Select Account
  • Lloyds Club Lloyds
  • Lloyds Privilege
  • Lloyds  Ultimate Reward
  • HBOS Gold Account
  • HBOS Platinum Account
  • HBOS Royalties
  • Yorkshire Select Account
  • Yorkshire Signature