About Us

Banking Refunds is a trading name of Investor Compensation (UK) Limited, which is part of the Mitchell Farrar Group of companies that has won back millions of pounds for tens of thousands of customers over the last 6 years that were mis-sold PPI – so we have considerable experience in managing claims.

Our agents will keep you informed during the process and will pursue your case to claim back mis-sold packaged bank account fees.

Why Choose Banking Refunds?

If you were mis-sold a packaged bank account, you may be eligible for a refund and we could help reclaim your packaged bank account fees.

Expert Claims Agents

We have a team of fully trained and highly experienced claims agents working in the UK. Each has a deep knowledge of the processes associated with reclaiming packaged bank account fees. We manage your claim so you don’t have to.


We endeavour to clearly explain what happens throughout the process and how each step can affect your claim – we do it in terms you understand. You can contact us to check on the progress of your claim at any time.

No Win No Fee^

We’re dedicated to managing your claim on your behalf. We offer a No Win No Fee^ service, and there are absolutely no up-front fees however a fee will be payable if a case is not pursued at your request outside of the ‘cooling off’ period. Upon a successful claim our fee is 36% inclusive of VAT.


Are you unsure whether you may be eligible for a refund ? No need to worry – we can help. Simply call us or complete the online enquiry form and we’ll call you back to discuss your eligibility for a potential claim.


We reclaim packaged bank account fees on behalf of our customers every day, so we know the processes inside out. You can however make a claim yourself directly to your Bank. See our FAQ’s for more information.