Contact Us

Contact Us

If you have a general question regarding your claim or our service, please visit our FAQ page.

To make a new Packaged Bank Account claim fill in the form to the right alternatively you can call us on 0800 458 0873.

If you have an ongoing claim and wish to speak to us, call 0800 542 6866 alternatively you can email us at

If you have a general question, please visit our FAQ page

Office Hours:

Monday/Thursday – 8:30am-7:00pm
Friday – 9:00am-5:00pm
Saturday – 9:00am-12:30pm
Closed Sunday

Our Address:

Investor Compensation (UK) Ltd
Unit 1C, Riparian Way
The Crossings Business Park
BD20 7AA

Investor Compensation (UK) Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; its registration is recorded on the website Claims Regulation website (Authorisation No: CRM28889).

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