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Contact Us - Banking Refunds

Contact Us

If you have a general question regarding your claim or our service, please visit our FAQ page.

Office Hours:

Monday/Thursday – 8:30am-7:00pm (8:30am-5:00pm for payment queries)
Friday – 9:00am-5:00pm
Closed Saturday
Closed Sunday

Our Address:

Investor Compensation (UK) Ltd
Suite G3 Birkbeck Office
Water Street
Skipton North
Yorkshire
BD23 1PB

Investor Compensation (UK) Limited is authorised and regulated by the Financial Conduct Authority (FRN: 830890).

Banking Refunds
Suite G3 Birkbeck Office
Water Street
Skipton
North Yorkshire
BD23 1PB
United Kingdom

Registered in England: Suite G3 Birkbeck Office Water Street Skipton North Yorkshire BD23 1PB. Company Registration Number: 07769324.  VAT No. 135536417. Registered with the Information Commissioners Office; registration number: Z3141844.

Banking Refunds is a trading style of Investor Compensation (UK) Ltd and is authorised and regulated by the Financial Conduct Authority (FRN: 830890). Investor Compensation is a claims management company.

Calls will be recorded for training and quality purposes. Images of customers are for illustrative purposes only.

^ Fee payable for Claim(s) cancelled after the 14 day statutory cancellation period will be charged at £60 per hour or after an offer of redress has been made by the lender at a rate of 36% inclusive of VAT. All fees are outlined in our T&C’s. Total amount claimed back is subject to fees and taxes.

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