Call Free from any phone on 0800 458 0873 

You may be able to reclaim packaged bank account fees if you were mis-sold the account.

Start Your Enquiry Call 0800 458 0873

You may be able to reclaim packaged bank account fees if you were mis-sold the account.

We have considerable experience in managing claims.

 

What is a packaged bank account?

A 'packaged bank account' (sometimes called a fee-paid account or bundle account) is a bank account where you pay a monthly fee to get access to a variety of extras. For example, many packaged bank accounts come with mobile phone insurance, breakdown cover or travel insurance.

In some circumstances, the extras offer good value-for-money and can really benefit the account holder — which is great. However some packaged bank accounts may have been mis-sold by banks. If you are not sure that you have a packaged bank account, click here and answer a few questions and we'll tell you how likely it is that you have a packaged bank account.

Start Your Enquiry

Mis-Sold Packaged Bank Accounts

You may have been completely unaware of the fees when you signed up. Maybe the extras were genuinely unsuitable for you yet you were actively sold the account, for example if you did not want or need travel insurance. You may have been 'upgraded' to one of these paid accounts without even being told or as a result of being made to feel like it was your only option.

If you have a packaged bank account and were not fully aware of what you were signing up for or you feel the benefits of the account do not apply to you, then you may be eligible to reclaim the fees you have paid.

Do you think you may have been mis-sold a packaged bank account? 
Get in touch with us today.

Start Your Enquiry

The Banks

The major banks have had to change their approach to selling packaged bank accounts. If you take out a packaged account your bank now has to:

  • Check you would be eligible to make a claim under each policy in your account.
  • Give you an annual statement, explaining how to claim each of the benefits included in your packaged account.
  • Check whether each policy is suitable and tell you if some are not.

Do you think you may have been mis-sold a packaged bank account? 
Get in touch with us today.

Start Your Enquiry